Terms and Conditions

TYTAN Professional Online Store — Selena USA, Inc.
Updated October 22, 2026

About these terms

These terms apply to purchases placed through store.tytan.com. The seller is Selena USA, Inc., 4055 International Plaza, Suite 640, Fort Worth, TX 76109. For help with an online order, email ecommerce.us@tytan.com or call 817-381-4427.

Products and pack sizes

Review the product name, size, pack quantity and listed kit contents before ordering. Products may be sold as individual items, multipacks, cases or kits as shown on the product page. Product availability may change. Images illustrate the product; check the listing for the quantity and accessories included.

Prices and payment

Online-store prices are shown in U.S. dollars. Applicable taxes, shipping charges and eligible discounts are displayed at checkout before you submit your order. Payment is made using the payment methods offered at checkout. Review your order details and total before completing your purchase.

Your order

Provide an accurate email address, shipping address and payment information so we can process your order and contact you if needed. If you notice an error or need to request an order change or cancellation, contact us promptly with your order number. Changes and cancellations depend on the order's fulfillment status and cannot be guaranteed once shipment has begun. If a pricing, availability or listing issue affects your order, we will contact you to resolve it.

Shipping and delivery

Available shipping options and charges are displayed at checkout for eligible destinations. See Shipping Rates & Quotes for current rate information and destinations that require a quote before ordering. Some products have transportation restrictions; available services depend on the products and delivery address. Delivery estimates are estimates unless a specific service is expressly stated to be guaranteed.

Returns, refunds and order problems

See our Refund Policy for the applicable return and refund terms. Contact us with your order number if an item arrives damaged, incorrect or incomplete, or if you believe a product is defective. Include photographs and product or batch details when available. Contact us before shipping any product back so we can provide the appropriate instructions.

Product use and documentation

Select the product and applicator suited to your project. Before use, read and follow the current product label, Technical Data Sheet (TDS) and Safety Data Sheet (SDS), including directions for application, storage, handling and disposal. Documents are linked on product pages where available and through TYTAN's official documentation library. Product performance and yield depend on application conditions. Contact us if you need help locating the correct document or confirming compatibility.

Privacy and contact

Our Privacy Policy explains how personal information is handled. For questions about these terms or an online order, contact ecommerce.us@tytan.com.