Refund policy

Returns: A written “Return Goods Authorization Form” must be completed by Buyer. Seller will only accept returns if the goods are resalable and returned within thirty (30) calendar days after the date of the purchase order. All returns are subject to a minimum twenty-five percent (25%) restocking charge and Buyer must prepay freight.

Claims; Limitation of Liability: It shall be the duty of Buyer to thoroughly inspect the goods purchased from Seller. All product claims relating to the goods purchased from Seller including, but not limited to, claims of defect in goods or a non-conforming discrepancy in quantity, and which are unrelated to transit, shall be made in writing to Seller’s Customer Service Department within seven (7) calendar days of receipt of the goods by Buyer. If goods sold herein contain defects in material or workmanship demonstrated to Seller’s satisfaction to have existed at the time of departure from Seller’s plant, Seller reserves the right to inspect those goods in Buyer’s possession or request their return, and Seller, at its sole election, shall either: (a) replace the defective goods at Seller’s expense F.O.B. Seller’s nearest plant location, or (b) give Buyer proper credit in the amount of the purchase price of those defective goods. The foregoing shall not apply to goods that have been subjected to alteration, contamination, improper maintenance or storage, misapplication, misuse, negligence, or accident after shipment from Seller’s plant by anyone except Seller’s authorized agents. THE REMEDY SET FORTH IN THIS PARAGRAPH 8 SHALL BE THE SOLE AND EXCLUSIVE REMEDY AVAILABLE TO BUYER, AND IS IN LIEU OF ANY AND ALL OTHER REMEDIES FOR DAMAGES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGE, OR FOR LOST PROFITS, OR BUSINESS INTERRUPTION. IN NO EVENT WILL SELLER’S TOTAL LIABILITY EXCEED THE PURCHASE PRICE FOR THE SPECIFIC GOODS FOR WHICH LIABILITY IS CLAIMED. BUYER IS SOLELY RESPONSIBLE FOR DETERMINING SUITABILITY FOR USE AND SELLER SHALL IN NO EVENT BE LIABLE IN THIS RESPECT. Failure to make any such written claim within the above-prescribed time period shall constitute waiver of any such claim and shall be deemed acceptance of such goods.

Warranty: Unless otherwise provided herein, Seller warrants title and that all goods sold hereunder shall conform to Seller’s standard product specifications in effect on the date of shipment. ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. No employee, representative, or agent of Seller is authorized to make any other warranty, statement, promise, representation, or guarantee with respect to the goods covered herein.